DOI
10.21143/jhp.vol.54.no3.1667
Abstract
This article discusses the use of social media among arbitration actors. Social media have evolved since its inception. In the beginning, social networks were used to stay in touch with friends and family. Now the trend is to follow influencers. The boundaries between personal and professional use have become blurry. Social media are more regulated and supervised now, especially due to privacy and national security concerns. The social media adoption landscape has matured with increasing adoption by all generations. The use of social media can give rise to questions about ethical conduct or even the integrity of the arbitration proceedings. An arbitrator’s old post established evidence of bias; deleting old posts is tampering evidence; failing to use online resources such as social media can constitute professional incompetence or ineffective counsel. Regardless, social media also offers opportunities such as spreading awareness, networking, marketing, and improving the legitimacy of arbitration. The article describes the current state of the guidelines on social media use in arbitration and suggests its best practice.
Bahasa Abstract
Artikel ini membahas penggunaan media sosial di antara para pelaku arbitrase. Media sosial telah berevolusi sejak awal kemunculannya. Pada awalnya, media sosial digunakan untuk tetap berhubungan dengan teman dan keluarga. Sekarang trennya adalah untuk mengikuti influencer. Batas antara penggunaan pribadi dan profesional menjadi kabur. Media sosial lebih diatur dan diawasi sekarang, terutama karena masalah privasi dan keamanan nasional. Tingkat adopsi media sosial telah matang dengan meningkatnya penggunaan oleh semua generasi. Penggunaan media sosial dapat menimbulkan pertanyaan tentang perilaku etis atau bahkan integritas proses arbitrase. Postingan lama arbiter dapat menjadi bukti adanya bias; menghapus postingan lama merupakan tindakan menghilangkan atau merusak barang bukti; kegagalan untuk memanfaatkan internet, termasuk mencari bukti di media sosial, dapat menjadi bukti inkompetensi atau advokasi yang tidak efektif. Terlepas dari itu, media sosial juga menawarkan peluang seperti meningkatkan kesadaran masyarakat dan praktisi mengenai arbitrase, berjejaring antar pelaku arbitrase, dan kanal pemasaran. Hal mana dapat meningkatkan legitimasi arbitrase. Artikel ini menjelaskan kondisi terkini dari pedoman penggunaan media sosial dalam arbitrase dan menyarankan praktik terbaiknya.
References
Alamsyah, 'Model Komunikasi Jejaring Sosial dan Media Massa dalam Konteks Pesan Publik' (2021) Jurnal Dialektika Komunika
Arbitrator Intelligence, ‘About’ (Arbitrator Intelligence, 2022) <https://arbitratorintelligence.vercel.app/about> diakses pada 25 Juni 2024
Brekoulakis S, ‘Systemic Bias and the Institution of International Arbitration: A New Approach to Arbitral Decision-Making (2013) 4 Journal of International Dispute Settlement
Browning JG, ‘Ethical Considerations in Lawyers’ Use of Social Media’ (Attorney Protective) <https://www.ocbar.org/Portals/0/pdf/news/2013/OCBAPracticeTipsEthical071213.pdf> diakses pada 24 Juni 2024
Dunbar RIM, ‘Neocortex Size as a Constraint on Group Size in Primates’ (1992) 22 Journal of Human Evolution 469
Dixon SJ, ‘Social Media - Statistics and Facts’ (Statista, 16 May 2024) <https://www.statista.com/topics/1164/social-networks/#topicOverview> diakses pada 18 Juni 2024
Fornillos M, ‘Covid’s Impact on Social Media Marketing-& What You Can Do about It’ (COVID’s impact on social media marketing—& what you can do about it, 19 January 2021) diakses pada 27 Juni 2024
Forsey C, ‘How the Pandemic Changed Social Media: 6 Quarantine Trends Here to Stay [Data + Expert Insights]’ (How the Pandemic Changed Social Media: 6 Quarantine Trends Here to Stay [Data + Expert Insights], 24 January 2022) <https://blog.hubspot.com/marketing/quarantine-trends-social-media> diakses pada 27 Juni 2024
Gallagher N dan Fanou M, ‘2021 International Arbitration Survey: Adapting Arbitration to a Changing World’ (School of International Arbitration, QMUL & White & Case LLP) diakses pada tanggal 2 Juli 2024
Haslam O, ‘Meta’s Threads Is Finally Available in the EU Starting Today’ (Pocket-lint, 14 December 2023) diakses pada 28 Juni 2024;
Indonesia, Undang-Undang No. 40 Tahun 1999 tentang Pers
IBA, Guidelines on Conflicts of Interest in International Arbitration’ (IBA, 2024) 18-19 < https://www.ibanet.org/document?id=Guidelines-on-Conflicts-of-Interest-in-International-Arbitration-2024> diakses pada 24 Juni 2024
Jain D et al, ‘Changing Paradigm of the Arbitrator’s Duty to Remain Impartial in the Social Media Age?’ (Kluwer Arbitration Blog, 2 July 2021) https://arbitrationblog.kluwerarbitration.com/2021/07/05/changing-paradigm-of-the-arbitrators-duty-to-remain-impartial-in-the-social-media-age/ diakses pada 24 Juni 2024
Johs AC, ‘2023 Websites and Marketing Report’ (American Bar Association, 8 January 2024) <https://www.americanbar.org/groups/law_practice/resources/tech-report/2023/2023-websites-and-marketing-techreport/> diakses pada 24 Juni 2024.
Kaplan AM dan Haenlin M, ‘Users of the World, Unite! The Challenges and Opportunities of Social Media’ (2010) 53 Business Horizon.
Katz D, ‘Social Media’s Impact on the Attorney-Client Relationship’ (Findlaw, 21 March 2019) <https://www.findlaw.com/legalblogs/strategist/social-medias-impact-on-attorney-client-relationship/> diakses pada 24 Juni 2024
Kalicki JE dan Silberman M, ‘Social Media and Arbitration Conflicts of Interest: A Challenge for the 21st Century’ (Kluwer Arbitration Blog, 23 April 2012) https://arbitrationblog.kluwerarbitration.com/2012/04/23/social-media-and-arbitration-conflicts-of-interest-a-challenge-for-the-21st-century/ (diakses pada 25 Juni 2024)
Kapoor KK dkk, ‘Advances in Social Media Research: Past, Present and Future’ (2017) 20 Information Systems Frontiers 531
Kemp S, ‘Digital 2024: Global Overview Report - DataReportal – Global Digital Insights’ (DataReportal, 31 January 2024) https://datareportal.com/reports/digital-2024-global-overview-report diakses pada tanggal 1 Juli 2024
Kyriakou PA dkk, ‘The Revision of Arbitral Awards on Independence and Impartiality-Related Grounds: Delimiting the Parties’ “Duty of Curiosity” in the Age of Social Media’ (Kluwer Arbitration Blog, 28 February 2021) https://arbitrationblog.kluwerarbitration.com/2021/02/27/the-revision-of-arbitral-awards-on-independence-and-impartiality-related-grounds-delimiting-the-parties-duty-of-curiosity-in-the-age-of-social-media/ diakses pada 24 Juni 2024
Lanier J, You Are Not A Gadget: A Manifesto (Vintage Books 2011)
Martin M, ‘Social Media for Law Firms and Lawyers: 2024 Guide’ (Hootsuite, 23 May 2023) <https://blog.hootsuite.com/social-media-for-law-firms/> diakses pada 24 Juni 2024
Mehta I, ‘Threads Is Finally Available to Users in the EU’ (TechCrunch, 14 December 2023) diakses pada 28 Juni 2024
Palmer M, ‘Data is the New Oil’ (Data is the new oil, 3 November 2006) https://ana.blogs.com/maestros/2006/11/data_is_the_new.html diakses pada tanggal 27 Juni 2024
Papanastasiou A, ‘Media Wars: Transparency and Aggravation in International Investment Arbitration’ (2021) Private Actors in International Investment Law
PERADI, Kode Etik Advokat Indonesia
PracticePanther, ‘6 Tips to Navigate Social Media Ethics for Lawyers’ (National Law Review, 27 October 2021) < https://natlawreview.com/article/6-tips-to-navigate-social-media-ethics-lawyers> diakses pada 24 Juni 2024
Sanubari S, ‘Arbitrator’s Conduct on Social Media’ (2017) 8 Journal of International Dispute Settlement
Saruya JM, ‘Legal and Ethical Considerations for Utilizing Social Media’ (Legal Intelligencer, 10 August 2020) <https://www.law.com/thelegalintelligencer/2020/08/10/legal-and-ethical-considerations-for-utilizing-social-media/?slreturn=20240524013000>diakses pada 24 Juni 2024
Selinger E dan Hartzog W, ‘Facebook’s Emotional Contagion Study and the Ethical Problem of Co-Opted Identity in Mediated Environments Where Users Lack Control’ (2015) 12 Research Ethics
Swiss Bundesgreicht Tribunal Federal, Case 4A_318/2020 Sun Yang v. AMA & FINA [2020]
US, H.R. 815 An Act Making emergency supplemental appropriations for the fiscal year ending September 30, 2024, and for other purposes (US), Division H Section 2
Zamoff M dan Bellwood L, ‘Proposed Guidelines for Arbitral Disclosure of Social Media Activity’ (2022) Cardozo Journal of Dispute Resolution
--, ‘Social Media Fact Sheet’ (Pew Research Center, 31 January 2024) <https://www.pewresearch.org/internet/fact-sheet/social-media/> diakses pada 18 Juni 2024;
--, ‘Social Media - Statistics and Facts’ (Statista, 16 May 2024) <https://www.statista.com/topics/1164/social-networks/#topicOverview>
--‘The Evolution of Social Media: How Did It Begin, and Where Could It Go Next?’ (The Evolution of Social Media: How Did It Begin, and Where Could It Go Next?, 28 May 2020) diakses pada 27 Juni 2024
Recommended Citation
Sanubari, Suar
(2024)
"Arbitrase dan Media Sosial (Arbitration and Social Media),"
Jurnal Hukum & Pembangunan: Vol. 54:
No.
3, Article 9.
DOI: 10.21143/jhp.vol.54.no3.1667
Available at:
https://scholarhub.ui.ac.id/jhp/vol54/iss3/9
Included in
Dispute Resolution and Arbitration Commons, Legal Ethics and Professional Responsibility Commons
