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Abstract

This qualitative paper aims to understand the activities and strategic role played by Human Resource (HR) professionals in the Indian IT organizations. This paper presents results from an exploratory field study of HR professionals in 28 IT organizations of Bangalore. Data is collected from HR professionals in these organizations to assess career support that HR professionals receive, the size increase of these professionals given the overall manpower size increase (HR density), replication of parent's HR practices, and the HR activities these professionals engage in, in this sector. Results showed that HR played an important role in recruitment, culture building and training and development. However technical personnel seemed to have a greater say in compensation related activities, even though it is traditionally a core HR activity. The strategic contribution of HR to the organization was also analyzed. It was found that in these organizations, the strategic role of HR was understood. The growth in the number of HR professionals with reference to the age of the company was also looked at. It is evident that initially for a young company there is a high need for HR personnel and as the companies grows old the HR processes get standardized and hence the requirement for new HR personnel decreases. The higher HR density has implications on HR activities practices in Indian IT companies. Likewise the more fully parent's HR practice is replicated in Indian IT companies, the more some HR activities are influenced.

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