Abstract
The COVID-19 pandemic has increased the workload for nurses directly handling COVID-19 patients and those working in non-COVID-19 zones. As the number of COVID-19 cases rises, nurses face psychological problems, including stress. This study aimed to determine the relationship between workload and stress levels in a non-COVID-19 zoning ward using a cross-sectional approach and Spearman’s correlation test conducted on 94 nurses at one hospital in Jakarta, Indonesia, selected through simple random sampling. The workload questionnaire with 15 items and the DASS 42 questionnaire were used to measure stress levels. The results indicated that most nurses (73.4%) experienced a heavy workload. Regarding stress levels, most nurses (66%) reported severe stress, while a small number experienced mild (2.1%) and moderate stress (2.1%). The Spearman’s test revealed a significant relationship between workload and stress levels in the non-COVID-19 zoning ward (p-value = 0.001). Based on these findings, hospitals are urged to effectively manage nurses’ workload during the COVID-19 pandemic and implement specific interventions for nurses experiencing occupational stress.
References
1. Saam Z, Wahyuni S. Psikologi Keperawatan. Jakarta: Rajawali Pers; 2014.
2. Sari R, Yusran S, Ardiansyah RT. Faktor yang Berhubungan dengan Stres Kerja pada Perawat di Ruang Rawat Inap Rumah Sakit Jiwa Provinsi Sulawesi Tenggara Tahun 2016. JIMKESMAS. 2017; 2 (6).
3. Potter PA, Perry AG, Stockert PA, Hall AM. Dasar-dasar Keperawatan Vol. 2. 9th ed. Enie Novitasari, Kusman Ibrahim, Deswani, Sri Ramdaniati (eds.). Singapore: Elsevier; 2020.
4. Nadira N, Purba HP. Pengaruh Stres Kerja dan Coronavirus Anxiety terhadap Perilaku Produktif Karyawan Frontliner [Thesis]. Surabaya, Universitas Airlangga; 2022.
5. Buhat CAH, Torres MC, Olave YH, et al. A mathematical model of COVID-19 transmission between frontliners and the general public. Netw Model Anal Health Inform Bioinforma. 2021; 10: 17. DOI: 10.1007/s13721-021-00295-6
6. Hasbi NA, Fatmawati, Alfira N. Stres Kerja Perawat di Ruang Rawat Inap RSUD H. A. Sulthan Daeng Radja Kabupaten Bulukumba. J Kesehat Panrita Husada. 2019; 4 (2): 109–118. DOI: 10.37362/jkph.v4i2.96
7. Kementerian Kesehatan Republik Indonesia. Pofil Kesehatan Indonesia Tahun 2019. Jakarta: Kementerian Kesehatan Republik Indonesia; 2020.
8. Perwitasari DT. Faktor-faktor yang Mempengaruhi Tingkatan Stres pada Tenaga Kesehatan di Rumah Sakit Universitas Tanjungpura Tahun 2015. J Mhs PSPD FK Universitas Tanjungpura. 2015; 3 (1): 1-15.
9. Wijono S. Psikologi Industri dan Organisasi: Dalam Suatu Bidang Gerak Psikologi Sumber Daya Manusia, revision ed. Jakarta: Kencana Prenadamedia Group; 2014.
10. Tou F, Sumarni S, Putri IRR. Pengaruh Stres Kerja terhadap Kinerja Perawat di Ruangan Hemodialisa RSUD Panembahan Senopati Bantul di Masa Pandemi COVID-19 Tahun 2021. Indonesia J Hosp Adm. 2021; 4 (2): 63-68.
11. Desima R. Tingkat Stres Kerja Perawat Dengan Perawat Caring Perawat. J Keperawatan. 2013; 4 (1).
12. Rosyanti L, Hadi I. Dampak Psikologis dalam Memberikan Perawatan dan Layanan Kesehatan Pasien COVID-19 pada Tenaga Profesional Kesehatan. Heal Inf J Penelit. 2020; 12 (1): 107–130. DOI: 10.36990/hijp.vi.191
13. Gitosudarmo I, Sudita IN. Perilaku Keorganisasian. Yogyakarta: BPPE Yogyakarta; 1997.
14. Waluyo M. Psikologi Teknik Industri. Yogyakarta: Graha Ilmu; 2009.
15. Kementerian Kesehatan Republik Indonesia. Menteri Kesehatan Tetapkan 132 Rumah Sakit Rujukan COVID-19. Jakarta: Kementerian Kesehatan Republik Indonesia; 2020.
16. Ristiantri YRA, Susiloningtyas D, Shidiq IPA, et al. Multi-criteria Dimension Analysis for Readiness of COVID-19 Referral Hospital in Jakarta. In: IOP Conf Ser Earth Environ Sci, 1 November 2021, online. DOI: 10.1088/1755-1315/1039/1/012022
17. Dhamanti I, Indriani D, Miftahussurur M, et al. Impact of hospital readiness on patient safety incidents during the COVID-19 pandemic in Indonesia: Health worker perceptions. BMJ Open. 2022; 12 (7): e061702. DOI: 10.1136/bmjopen
18. Setiawaty V, Kosasih H, Mardian Y, et al. The Identification of First COVID-19 Cluster in Indonesia. Am J Trop Med Hyg. 2020; 103 (6): 2339-2342. DOI: 10.4269/ajtmh.20-0554
19. Firmansyah MI, Rahmanto F, Setyawan D. The Preparedness for the COVID-19 Pandemic Management in Indonesia. J Adm Kesehat Indonesia. 2020; 8 (2): 188-201. DOI: 10.20473/jaki.v8i2.2020.188-201
20. Abdilah IP. Hubungan Beban Kerja dengan Stres Kerja pada Perawat di Ruang Rawat Inap RSD Dr. Soebandi Jember [Undergraduate Thesis]. Jember, Universitas Jember; 2013.
21. Krisdiana H, Ayuningtyas D, Iljas J, Juliati E. Hubungan Beban Kerja Tenaga Kesehatan dengan Kelelahan Kerja di Puskesmas Kecamatan Sukmajaya Kota Depok Selama Pandemi. J Bikfokes Biostat Kependuduk Inform Kesehat. 2022; 2 (3): 136–147. DOI: 10.51181/bikfokes.v2i3.6248
22. Zendrato J, Septimar ZM, Winarni LM. Hubungan Lama Kerja dengan Kemampuan Mekanisme Koping Perawat dalam Melakukan Asuhan Keperawatan Selama Pandemi COVID-19 di DKI Jakarta dan Banten. Alauddin Sci J Nurs. 2020; 1(1): 10–17.
23. Kuliyah K. Hubungan beban kerja perawat dengan kelengkapan dokumentasi keperawatan di ruang rawat inap rs swasta Kabupaten Malang [Undergraduate Thesis]. Malang: Universitas Muhammadiyah Malang; 2021.
24. Runtu VV, Pondaag L, Hamel R. Hubungan Beban Kerja Fisik dengan Stres Kerja Perawat di Ruang Instalasi Rawat Inap Rumah Sakit Umum GMIM Pancaran Kasih Manado. J Keperawatan. 2018; 6 (1).
25. Kristiyaningsih Y. Beban Kerja dengan Stres Kerja Perawat Berbasis Teori Burnout Syndrome di Ruang Dahlia RSUD Jombang [Undergraduate Thesis]. Jombang: STIKes Insan Cendekia Media Repository; 2018.
26. Carayon P, Gurses AP. Nursing Workload and Patient Safety—A Human Factors Engineering Perspective. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008. Chapter 30.
27. Haryanti H, Aini F, Purwaningsih P. Hubungan Antara Beban Kerja dengan Stres Kerja Perawat di Instalasi Gawat Darurat RSUD Kabupaten Semarang. J Manaj Keperawatan. 2013; 1 (1): 48-56.
Recommended Citation
Zakiyah Z , Karim UN , Dewi A ,
et al.
Workload and Stress Level in Non-COVID-19 Zoning Nurses at National Central Public Hospital Jakarta.
Kesmas.
2023;
18(3):
186-190
DOI: 10.21109/kesmas.v18i3.7326
Available at:
https://scholarhub.ui.ac.id/kesmas/vol18/iss3/5
Included in
Occupational Health and Industrial Hygiene Commons, Public Health Education and Promotion Commons