"Storytelling for Brand Awareness on Instagram" by Oriell Annahlka and Anisa Diniati
  •  
  •  
 

JURNAL KOMUNIKASI INDONESIA

Abstract

Brands, including AGAVILab, have implemented an Instagram content management strategy to address the challenges of building brand awareness, which is particularly important for startups not yet well-known to the public. Therefore, the company needs to enhance its efforts to create brand awareness, which is crucial for consumers when choosing products. As a startup that provides biotechnology research materials, AGAVILab is not yet well-known to the public. Therefore, the company needs to enhance its efforts to create brand awareness, which is crucial for consumers when choosing products. This research aims to describe how AGAVILab manages its Instagram content to build brand awareness using storytelling techniques. The study employs Regina Luttrell's Circular Model of SoMe for Social Communication to explain the content management process and Maylanny Christin's Triangle of Storytelling to illustrate the relationships among the key components in storytelling content. The research follows a descriptive qualitative approach conducted over nine months, from April to December 2023. The primary sources include social media monitoring of the @agavi.lab Instagram account, interviews, and literature reviews. The findings reveal that AGAVILab's content management strategy aims to increase brand awareness and public trust in its products. This strategy comprises four stages: analyzing the Instagram account, designing and producing content, maintaining audience engagement, and evaluating performance. AGAVILab seeks to establish a strong brand presence and foster engagement with its target audience through this approach. The study provides practical implications for startups in niche industries seeking to build digital brand visibility and offers a theoretical contribution by contextualizing social media storytelling as an effective communication strategy within the biotechnology sector.

References

Aaker, D. A. (2015). Aaker on branding: 20 Prinsip esensial mengelola dan mengembangkan brand. PT. Gramedia Pustaka Utama.

Aji, H. B., & Gita A, W. N. (2020). Strategi Peningkatan Brand Awareness Yang Dilakukan Oleh Le Minerale Selama Masa Pandemi Covid-19. MEDIALOG: Jurnal Ilmu Komunikasi, 3(2), 168–177. https://doi.org/10.35326/medialog.v3i2.754

Alvina, S. R., & Diniati, A. (2024). Strategi Public Relations Giladiskon Dalam Membangun Brand Awareness Sebagai Komunitas Pencinta Diskon No . 1 Di Indonesia. 11(2), 2233–2239.

Andata, C. P., & Iflah, I. (2022). Pengaruh Media Sosial Dalam Meningkatkan Brand Awareness “Somethinc” Pada Pengguna Instagram Di JABODETABEK. Jurnal Komunikasi, 13(2), 84–92. https://doi.org/10.31294/jkom.v13i2.13261

Aprilia, S., & Rachmawati, I. (2021). Pengelolaan User-Generated Content sebagai Strategi Promosi dalam Membentuk Brand Image. Prosiding Manajemen Komunikasi, 7(2).

Arikunto, S. (2013). Prosedur Penelitian: Suatu Pendekatan Praktik. Rineka Cipta.

Aripradono, H. W. (2020). Penerapan Komunikasi Digital Storytelling Pada Media Sosial Instagram. Teknika, 9(2), 121–128. https://doi.org/10.34148/teknika.v9i2.298

Bilgin, Y. (2018). The Effect of Social Media Marketing Activities on Brand Awareness, Brand Image and Brand Loyalty. Business & Management Studies: An International Journal, 6(1), 128–148.

Cahyani, R., & Diniati, A. (2024). Strategi Social CRM Dalam Menangani Keluhan Pelanggan Pada Instagram Pos Indonesia. 204, 16–27. https://doi.org/10.32509/wacana.v23i1.3109

Christin, M., Obadyah, A. B., & Ali, D. S. F. (2021). Transmedia Storytelling. Syiah Kuala University Press.

Diniati, A., Setyawan, K. T., & Lestari, M. T. (2023). Instagram Social Media as Peruri’s Public Relations Strategy in Communicating with the Public. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 8(1), 250–264. https://doi.org/10.25008/jkiski.v8i1.743

Durianto, D., Budiman, L. J., & Sugiarto. (2004). Brand Ekuity Ten (Strategi Memimpin Pasar). Gramedia Pustaka Utama.

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168

Gustafon, T., & Chabot, B. (2007). Brand Awareness in: Cornell Maple Bulletin 105. 2007, 105, 5. http://faculty.mu.edu.sa/public/uploads/1358439894.9656brand40.pdf

Jeswani, Dr. R. (2023). The Role and Importance of Social Media Marketing in Brand Building. Irish Interdisciplinary Journal of Science & Research, 07(04), 01–09. https://doi.org/10.46759/IIJSR.2023.7401

Kawegian, M. G. (2024). Analisa Tren Tipe Bisnis Startup Digital 2024. Jurnal EMBA, 12(2), 69–74.

Kominfo. (2018). Memaksimalkan Penggunaan Media Sosial Dalam Lembaga Pemerintah. Direktorat Jenderal Informasi dan Komunikasi Publik, Kementerian Komunikasi dan Informatika.

Luttrell, R. (2018). Social media : how to engage, share, and connect. Rowman & Littlefield.

Mathew, V., Thirunelvelikaran Mohammed Ali, R., & Thomas, S. (2014). Loyalty intentions. Journal of Indian Business Research, 6(3), 213–230. https://doi.org/10.1108/JIBR-12-2013-0104

Oktiani, A., & Khadafi, R. (2018). Pengaruh Brand Awareness dan Brand Image serta Word Of Mouth terhadap Brand Trust dan Pembentukan Brand Loyalty pada Pelanggan Cbezt Friedchiken Kecamatan Genteng Banyuwangi. Journal of Economic, Bussines and Accounting (COSTING), 1(2), 269–282. https://doi.org/10.31539/costing.v1i2.259

Pilo, R. (2023). 5 Tantangan Bisnis dan Strategi Menghadapinya. https://mitracomm.com/tantangan-bisnis/

Rachman, D. A., & Diniati, A. (2022). Strategi Kampanye Public Relations Indonesia Stock Exchange dalam Program Yuk Nabung Saham. Jurnal Ilmu Komunikasi, 20(2), 221. https://doi.org/10.31315/jik.v20i2.5529

Rahmadi. (2011). Pengantar Metodologi Penelitian. Antasari Press.

Ramadayanti, F. (2019). Peran Brand Awereness Terhadap Keputusan Pembelian Produk. Jurnal Studi Manajemen Dan Bisnis , 6(2). http://journal.trunojoyo.ac.id/jsmb78

Rania, R., & Diniati, A. (2023). Analisis Strategi Humas Diskominfo Kota Bogor dalam Mengelola Media Sosial Instagram @Kominfobogor. Jurnal Pendidikan Sejarah Dan Riset Sosial Humaniora (KAGANGA), 6(1).

https://doi.org/10.31539/kaganga.v6i1.4539

Saudah, Mariani, A., & Amalia, P. A. (2022). Digital Storytelling Home of Humans Instagram. Jurnal Komunikasi Global,11(1).

Suriadi. (2021). Peran Media Sosial dalam Meningkatkan Brand Awareness dan Kesadaran Berderma Generasi Milenial pada Lembaga Kemanusiaan Aksi Cepat Tanggap. HUMANIS (Humanities, Management and Science Proceedings), 1(2).

Included in

Social Media Commons

Share

COinS