•  
  •  
 

Abstract

The mismatch between workload and number of secretarial staff is a problem that needs to be examined. This research aims to determine the workforce needs of the workload of employees in the X Hospital secretariat unit with the time and motion study method. Methodology: the study was conducted by cross sectional observational activity of the activities and workload of the secretariat personnel (three people) using the time and motion study method, observations were made on three activities namely productive, unproductive and personal activities. Form / check list and stopwatch are used to calculate the time needed for each activity, and the results are recorded / documented. The results showed that the needs of the secretariat staff were five personnel, previously there were already two personnel so it required the addition of three personnel to carry out the secretariat's duties in hospital X. Of all the activities carried out during the observation, productive activities were the activities carried out by most Unit employees Hospital X Secretariat, which is as much as 2249 minutes or 37 hours 48 minutes for 4 days of observation, or 87% of the time spent working is used for productive activities. The rest is 11% for personal activities and 2% for unproductive activities.

References

Tenaga dengan Metode Workload Indicator Staffing Need (WISN) di Bagian Pemasaran Sub Unit Jaminan Rumah Sakit Umum Daerah Pasar Rebo. Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia; 2014) Anastaulia Y. (2017) Analisis Kebutuhan Tenaga Perawat Dengan Metode Workload Indicator Staffing Needs (WISN) di Unit Rawat Inap RS MASMITRA Tahun 2016. Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia Chattopadhyay et all. (2012). A Time Emotion Study in the Immunization Clinic of Tertiary Care Hospital of Kolkata, West Bengal. Indian Journal Community medicine/Vol 37/Issue1/January/2012 Keputusan Menteri Kesehatan Republik Indonesia (2010) No. 340/MENKES/PER/III/2010 Krisna M. (2012) Analisis Beban Kerja dan Kebutuhan Tenaga di Instalasi Farmasi Rumah Sakit Jiwa Daerah Provinsi Lampung. Kepmenkes. (2009) Undang-Undang Kesehatan Nomor 36. Jakarta Ilyas Y. (2013) Perencanaan SDM Rumah Sakit. Depok: Fakultas Kesehatan Universitas Indonesia Muchtar, Chairunisa Y, dan Qamariah I. (2017) Dasar-Dasar Kesekretariatan. Medan: USU press; Prihandini FA. (2012) Analisis Perhitungan Kebutuhan Tenaga Perawat di Ruang Rawat Inap Cattleya B RSU Bhakti Yudha. Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia Qureshi, M, Iftikhar, M, Abbas, S, Hassan, U, Khan, K, Zaman, K. Relationship Between Job Stress, Workload, Environment, and Employees Turnover Intentions: What We Know, What Should We Know. World Applied Sciences Journal. 2013:23 (6): 764-770 Supriyanto S, Ernawati. (2010). Pemasaran Industri Jasa Kesehatan. Yogyakarta: CV Andi Ofset Wursanto, Ignatius. (2006) Kompetensi Sekretaris. Yogyakarta: CV Andi Ofset Sijabat TY.(2018). Peran dan Tanggung Jawab Sekretaris Dalam Mengatur Tugas Pimpinan Pada Badan Perencanaan Pembangunan Daerah Provinsi Sumatera Utara (BAPPEDASU). Medan: Universitas Sumatera Utara. Suwanto, Priansa D. (2011) Manajemen SDM dalam organisasi Publik dan Bisnis. Bandung: Alfabeta; Sari DA. (2014). Analisis Beban Kerja Dan Kebutuhan Pegawai Pada Sekretariat Daerah Kota Bogor. Bogor: Institut Pertanian Bogor

Download

Share

COinS