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Abstract

A city’s problems often arise as the population grows and urbanization happens. This process is linear to the development of information-and-communication technologies (ICT), especially in urban areas. As a result, cities have adopted an initiative to solve the problems which are popularly known as the smart city. Over decades, the idea of a smart city has evolved from a mere technological modernization to advanced utilization through community involvement. However, in practice, smart city ideas and initiatives often put a heavy emphasis on technical aspects and ignored the more human side, which has caused a digital divide. This paper argues that centering the human perspectives in the smart city initiative is essential, and thus proposes an approach and its implementation measures to make an inclusive and smart Nusantara. Using systematic literature review and content analysis, the article attempts to explore human perspectives in smart city discourses as well as to analyze the gaps to do so. The proposed approach then applied in Indonesia's newest capital, which has the ambitious idea of making a smart world class city yet it still lacks attention to significantly address the human dimension in their smart city ecosystem. Therefore, our research suggests three recommended actions: improving equal access to ICT infrastructure, building digital literacy and capacity, and improving data security and protection efforts.

Bahasa Abstract

Masalah kota sering muncul seiring dengan pertumbuhan populasi dan urbanisasi. Proses ini sejalan dengan perkembangan teknologi informasi dan komunikasi (TIK), khususnya di perkotaan. Akibatnya, kota-kota mengadopsi inisiatif untuk memecahkan masalah yang dikenal sebagai kota pintar. Selama beberapa dekade, gagasan kota pintar telah berkembang dari sekadar modernisasi teknologi menjadi pemanfaatan tingkat lanjut melalui keterlibatan masyarakat. Namun, dalam praktiknya, ide dan inisiatif kota pintar seringkali sangat menekankan aspek teknis dan mengabaikan sisi manusia yang lebih banyak, sehingga menyebabkan kesenjangan digital. Makalah ini berpendapat bahwa memusatkan perspektif manusia dalam inisiatif kota pintar sangat penting, dan dengan demikian mengusulkan pendekatan dan langkah-langkah implementasinya untuk menjadikan Nusantara yang inklusif dan cerdas. Dengan menggunakan kajian literatur sistematis dan analisis konten, artikel ini mencoba untuk mengeksplorasi perspektif manusia dalam wacana kota pintar serta menganalisis celah untuk melakukannya. Pendekatan yang diusulkan kemudian diterapkan di ibu kota terbaru Indonesia yang memiliki ambisi untuk membuat kota pintar kelas dunia namun masih kurang memperhatikan secara signifikan dimensi manusia dalam ekosistem kota pintar mereka. Oleh karena itu, penelitian kami menyarankan tiga tindakan yang direkomendasikan: meningkatkan kesetaraan akses ke infrastruktur TIK, membangun literasi dan kapasitas digital, serta meningkatkan upaya keamanan dan perlindungan data.

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