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Abstract

Digital transformation assessment has not received full attention and is still rarely carried out by art galleries/museums in Indonesia. Digital transformation research on library and information science (LIS) that covers GLAM's concept focuses more on libraries, archives, and museums, while art galleries are scarce, especially in Indonesia. This study aims to conduct a digital transformation assessment of art galleries, especially the National Gallery of Indonesia (Galnas). The research uses a quantitative method by applying a digital transformation framework questionnaire that had tested at 400 cultural institutions in Italy (including art galleries). This research measures the Digital Readiness Index (DRI) on five dimensions: people, technology, processes, customers, strategy and investment. Interviews with Galnas managers had conducted to confirm the questionnaire’s answers. The results showed that the DRI value of the strategy and investment dimensions was 0.59; technology 0.22; people 0.14; processes and customers each 0.07. The overall level of digital readiness for Galnas is low.

Bahasa Abstract

Asesmen transformasi digital belum mendapatkan perhatian penuh dan masih jarang dilakukan oleh galeri/museum seni di Indonesia. Penelitian transformasi digital di bidang ilmu perpustakaan dan informasi yang mencakup konsep GLAM lebih banyak membahas tentang perpustakaan, kearsipan, dan museum, sedangkan tentang galeri seni sangat langka, terutama di Indonesia. Penelitian ini bertujuan melakukan asesmen transformasi digital terhadap galeri seni, khususnya Galeri Nasional Indonesia (Galnas). Metode kuantitatif digunakan dengan menerapkan kuesioner kerangka kerja transformasi digital yang telah diuji pada 400 lembaga budaya di Italia (termasuk galeri seni) untuk mengukur Digital Readiness Index (DRI) pada lima dimensi yaitu orang, teknologi, proses, pelanggan, serta strategi dan investasi. Wawancara dilakukan dengan pengelola Galnas sebagai konfirmasi jawaban kuesioner. Hasil penelitian menunjukkan nilai DRI dari yang tertinggi adalah dimensi strategi dan investasi sebesar 0,59; teknologi 0,22; orang 0,14; serta proses dan pelanggan masing-masing 0,07. Tingkat kesiapan digital Galnas secara keseluruhan termasuk rendah.

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