Peran Perpustakaan dalam Implementasi Balanced Scorecard Lembaga Induknya: Studi Kasus di Kementerian Keuangan dan BPPT

Authors

Muthia Nurhayati, Departemen Ilmu Perpustakaan dan Informasi, FIB, Universitas Indonesia, Depok, Indonesia
Tamara Adriani Salim, Departemen Ilmu Perpustakaan dan Informasi, FIB, Universitas Indonesia, Depok, Indonesia
Fuad Gani, Departemen Ilmu Perpustakaan dan Informasi, FIB, Universitas Indonesia, Depok, Indonesia

Abstract

The purpose of this study is to determine how the role of libraries and the perception of librarians in the BSC implementation at the Ministry of Finance and BPPT. The method used is qualitative descriptive to determine the role of libraries and quantitative descriptive to know the perception of library staff. The results show the role of libraries in the implementation of the BSC lies in the perspective of internal processes in the strategy map parent institution. Ministry of Finance library employee perceptions of the BSC implementation is still considered inadequate by a factor of resources (staff, budget, and facilities). While the perceptions of BPPT library employee against BSC implementation is still considered inadequate by communication factor (clarity and consistency), disposition factor (incentives), and factor structure of the bureaucracy (standard operating procedures).

Bahasa Abstract

Tujuan penelitian ini adalah untuk mengetahui bagaimana peran perpustakaan dan persepsi pegawai perpustakaan dalam implementasi BSC di Kementerian Keuangan dan BPPT. Metode penelitian yang digunakan yakni kualitatif deskriptif untuk mengetahui peran perpustakaan dan kuantitatif deskriptif untuk mengetahui persepsi pegawai perpustakaan. Hasil penelitian menunjukkan peran perpustakaan dalam implementasi BSC terletak dalam perspektif proses internal peta strategi lembaga induk. Persepsi pegawai perpustakaan Kemenkeu terhadap implementasi BSC masih dirasa belum memadai dalam faktor sumber daya (staf, anggaran, dan fasilitas). Sementara itu, persepsi pegawai perpustakaan BPPT terhadap implementasi BSC masih dirasa belum memadai dalam faktor komunikasi (kejelasan dan konsistensi), faktor disposisi (pemberian insentif), dan faktor struktur birokrasi (standar operasi prosedur).

References

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Recommended Citation

Nurhayati, Muthia; Salim, Tamara Adriani; and Gani, Fuad (2017) "Peran Perpustakaan dalam Implementasi Balanced Scorecard Lembaga Induknya: Studi Kasus di Kementerian Keuangan dan BPPT," Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan: Vol. 19: No. 2, Article 7.
DOI: 10.7454/JIPK.v19i2.007
Available at: https://scholarhub.ui.ac.id/jipk/vol19/iss2/7