Abstract
The community's need for BPJS services at Primary Health Facilities (FKTP) can be well met if adequate service capacity is available. This research aims to analyze the gap between the needs and capacity of BPJS services in FKTPs in Bandung District. This quantitative study uses secondary data owned by Dinas Kesehatan Provinsi Jawa Barat and BPJS Kesehatan Kantor Cabang Soreang. The calculation of needs uses the number of BPJS participants registered in each FKTP, and the calculation of service capacity is based on the duration of service and the number of general practitioners in the FKTP. Out of the 187 FKTPs analyzed, 125 FKTPs are experiencing overcapacity, 58 FKTPs are under capacity, and 4 FKTPs are optimal. FKTPs with optimal conditions have an average ratio of doctors to BPJS participants of 1:6250. The gap between needs and capacity will impact the quality of service and the financial health of these FKTPs. This issue needs to be addressed by redistributing the number of BPJS participants registered in FKTPs so that the primary healthcare needs of the community in Bandung District can be met.
Bahasa Abstract
Kebutuhan masyarakat terhadap layanan BPJS di Fasilitas Kesehatan Primer (FKTP) dapat terpenuhi dengan baik jika tersedia kapasitas layanan yang memadai. Penelitian ini bertujuan untuk menganalisis kesenjangan antara kebutuhan dan kapasitas layanan BPJS pada FKTP di Kabupaten Bandung. Penelitian kuantitatif ini menggunakan data sekunder yang dimiliki oleh Dinas Kesehatan Provinsi Jawa Barat dan BPJS Kesehatan Kantor Cabang Soreang. Penghitungan kebutuhan menggunakan jumlah peserta BPJS yang terdaftar di masing-masing FKTP, dan penghitungan kapasitas layanan berdasarkan lama pelayanan dan jumlah dokter umum di FKTP. Dari 187 FKTP yang dianalisis, 125 FKTP mengalami kelebihan kapasitas, 58 FKTP kekurangan kapasitas, dan 4 FKTP optimal. FKTP dengan kondisi optimal memiliki rata-rata rasio dokter terhadap peserta BPJS sebesar 1:6250. Kesenjangan antara kebutuhan dan kapasitas akan berdampak pada kualitas layanan dan kesehatan keuangan FKTP tersebut. Permasalahan ini perlu diatasi dengan melakukan redistribusi jumlah peserta BPJS yang terdaftar di FKTP agar kebutuhan layanan kesehatan primer masyarakat di Kabupaten Bandung dapat terpenuhi.
Recommended Citation
Rahmah, Rizki Amalia and Basri, Mursyid Hasan
(2024)
"Analysis of Needs and Service Capacity of BPJS at First-Level Healthcare Facilities in Bandung District,"
Journal of Indonesian Health Policy and Administration: Vol. 9:
No.
1, Article 3.
DOI: 10.7454/ihpa.v9i1.7949
Available at:
https://scholarhub.ui.ac.id/ihpa/vol9/iss1/3
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