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Abstract

Ambulance is one of the hospital infrastructures that must meet service standards, security, and occupational safety and health in hospital operations. Therefore, it is the obligation of every hospital to ensure the standard of ambulance service. In the DKI Jakarta area, every ambulance, including hospital ambulances, must meet the standards in accordance with regulations and have an ambulance operating license. Based on data until the end of 2021, there were 82 (34.9%) hospital ambulances in Jakarta that carried out the recommendation process for an ambulance operation license from a total of 235 hospital ambulances, meaning that most hospital ambulances in Jakarta did not meet service standards. DKI Jakarta Governor Regulation number 120 of 2016 concerning Ambulance Services and Hearse is a reference for hospitals in Jakarta in order to meet ambulance service standards. In conclusion, there are 3 (three) standards that must be met in standardizing hospital ambulance services in Jakarta, namely standardization of vehicle units, standardization of equipment and standardization of human resources.

Bahasa Abstract

Ambulans merupakan salah satu prasarana Rumah sakit yang harus memenuhi standar pelayanan, keamanan, serta keselamatan dan kesehatan kerja penyelenggaraan Rumah Sakit. Oleh karena itu menjadi kewajiban setiap Rumah Sakit untuk memastikan standar pelayanan ambulans. Di wilayah DKI Jakarta setiap ambulans termasuk ambulans Rumah Sakit harus memenuhi standar sesuai dengan peraturan dan memiliki izin operasional ambulans. Berdasarkan data hingga akhir tahun 2021 terdapat 82 (34,9%) ambulans Rumah Sakit di Jakarta yang melakukan proses rekomendasi izin oprasional ambulans dari total 235 ambulans Rumah Sakit yang ada, artinya sebagian besar ambulans Rumah Sakit di Jakarta belum memenuhi Standar pelayanan. Peraturan Gubernur DKI Jakarta nomor 120 tahun 2016 tentang Pelayanan Ambulans dan Mobil Jenazah menjadi acuan untuk Rumah Sakit di Jakarta agar dapat memenuhi standar pelayanan ambulans. Kesimpulannya ada 3 (tiga) standar yang harus dipenuhi dalam standarisasi pelayanan ambulans Rumah Sakit di Jakarta yaitu standarisasi unit kendaraan, Standarisasi Peralatan dan Standarisasi Sumber daya manusia.

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