Abstract
To improve the quality of health services at Primary Health Care (FKTP) in implementing the National Health Insurance Program in Indonesia, the government has issued a performance-based capitation payment (KBK) policy at the FKTP. This study aims to evaluate the performance-based capitation payment policy in Merial Health clinic from the aspects of effectiveness, efficiency, facilities and infrastructure, availability of human resources, adequacy, and legal compliance. This study performed in-depth interviews and document reviews. The results showed that the effectiveness of the policy has been optimal but is still constrained by the socialization of the KBK policy and visits to health numbers for BPJS Health participants. The efficiency of the KBK policy has been running optimally in increasing the capitation income of the Merial Health clinic. The adequacy of the policy is as expected because it improves the quality of health services. The availability of human resources is in accordance with the BPJS Health provider standards. Facilities and infrastructure are in accordance with cooperation rules as a BPJS Health provider. Legal compliance has been running optimally because it has met the applicable requirements. The study concludes that the implementation of the performance-based capitation policy at the Merial Health clinic has been running optimally.
Bahasa Abstract
Untuk meningkatkan kualitas layanan kesehatan di Fasilitas Kesehatan Tingkat Pertama (FKTP) dalam melaksanakan Program Jaminan Kesehatan Nasional di Indonesia, pemerintah telah mengeluarkan kebijakan pembayaran kapitasi berbasis kinerja (KBK) di FKTP. Studi ini bertujuan untuk mengevaluasi kebijakan pembayaran kapitasi berbasis kinerja di Klinik Merial dari aspek efektivitas, efisiensi, fasilitas dan infrastruktur, ketersediaan sumber daya manusia, kecukupan, dan kepatuhan hukum. Penelitian ini dilakukan melalui wawancara mendalam dan tinjauan dokumen. Hasil penelitian menunjukkan bahwa efektivitas kebijakan telah optimal namun masih terkendala oleh sosialisasi kebijakan KBK dan kunjungan peserta BPJS Kesehatan. Efisiensi kebijakan KBK telah berjalan optimal dalam meningkatkan pendapatan kapitasi Klinik Merial. Kecukupan kebijakan sesuai dengan yang diharapkan karena meningkatkan kualitas layanan kesehatan. Ketersediaan sumber daya manusia sesuai dengan standar penyedia BPJS Kesehatan. Fasilitas dan infrastruktur sesuai dengan aturan kerjasama sebagai penyedia BPJS Kesehatan. Kepatuhan hukum telah berjalan optimal karena telah memenuhi persyaratan yang berlaku. Studi ini menyimpulkan bahwa pelaksanaan kebijakan kapitasi berbasis kinerja di Klinik Merial telah berjalan optimal.
Recommended Citation
Umakaapa, Muktamar and Sjaaf, Amal Chalik
(2021)
"Evaluation of the Implementation of the Performance-Based Capitation Policy (KBK) at the Merial Health Clinic of DKI Jakarta City in 2020,"
Journal of Indonesian Health Policy and Administration: Vol. 6:
No.
2, Article 1.
DOI: 10.7454/ihpa.v6i2.4639
Available at:
https://scholarhub.ui.ac.id/ihpa/vol6/iss2/1
