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Abstract

This research discusses the Strategic Plan for the Development of the RS Bersalin Grha Mutiara in 2019-2023, using the theory of Strategic Planning to observe and evaluate external environmental opportunities and threats as well as the internal strengths and weaknesses of the hospital, to determine the right strategic plan. This study is a qualitative research using primary data, in-depth interviews with informants, observation and decision making with CDMG (Consensus Decision Making Group), and secondary data obtained from the BPS (Central Bureau of Statistics), Dinas Kesehatan Subang (District Health Office) Profile, Profile and Financial Report of RS Bersalin Grha Mutiara. From this study, the position of RS Bersalin Grha Mutiara, according to IE Matrix, is in Cell V (Hold and Maintain) and SWOT Matrix in Quadrant II (Internal Fixed It Quadrant). The matching stage resulted in a Product Development strategy, which, through the QSPM matrix, determine that the chosen strategy would be the development of HCU / NICU / PICU. This plan then elaborated in the implementation plan using the Balanced Scorecard.

Bahasa Abstract

Penelitian ini membahas Rencana Strategis Pengembangan RS Bersalin Grha Mutiara tahun 2019-2023, dengan menggunakan teori Perencanaan Strategis untuk mengamati dan mengevaluasi peluang dan ancaman lingkungan eksternal serta kekuatan dan kelemahan internal rumah sakit, guna menentukan rencana strategis yang tepat. Studi ini merupakan penelitian kualitatif yang menggunakan data primer, wawancara mendalam dengan informan, observasi, dan pengambilan keputusan dengan CDMG (Consensus Decision Making Group), serta data sekunder yang diperoleh dari BPS (Badan Pusat Statistik), Profil Dinas Kesehatan Subang, serta Profil dan Laporan Keuangan RS Bersalin Grha Mutiara. Dari penelitian ini, posisi RS Bersalin Grha Mutiara, menurut Matriks IE, berada di Sel V (Hold and Maintain) dan Matriks SWOT di Kuadran II (Kuadran Internal Fixed It). Tahap pencocokan menghasilkan strategi Pengembangan Produk, yang melalui matriks QSPM, menentukan bahwa strategi yang dipilih adalah pengembangan HCU / NICU / PICU. Rencana ini kemudian dijabarkan dalam rencana implementasi menggunakan Balanced Scorecard.

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