Abstract
Insan Permata Woman and Child Hospital was facing Patient Safety Incidence especially for periode of mid to late 2016 there were 12 incidents and 11 phlebitis cases. This indicated a gap between the conditions in the field and the ideal situation that should be achieved. This study aimed to see how the behavior of employees in implementing patient safety program and the factors that influence it. The sample of this study were 151 respondents as sample, consist of health and non health workers. The patient safety program focused on the accuracy of patient identification, reduction of risk of infection and reduction of risk of falling patients. This research was a quantitative research followed by qualitative method. The results showed that most employees already had good patient safety behavior, age and attitude were the most affecting factors in patient safety behavior. The lack of socialization of accreditation and patient safety, poor monitoring and some incomplete facilities should became the concern for the hospital as it was considered to have great influences in the daily implementation of patient safety program.
Bahasa Abstract
Insiden Keselamatan Pasien masih terjadi di RSIA Insan Pertama; khususnya pada periode pertengahan hingga akhir tahun 2016 terdapat 12 insiden dan 11 kasus phlebitis. Hal ini menunjukkan adanya gap antara keadaan di lapangan dengan keadaan ideal yang seharusnya dicapai. Penelitian ini bertujuan untuk melihat bagaimana perilaku pegawai dalam menerapkan program keselamatan pasien dan faktor-faktor yang mempengaruhinya. Sampel penelitian sebanyak 151 responden, yang terdiri dari tenaga kesehatan dan non kesehatan. Program keselamatan pasien akan difokuskan pada ketepatan identifikasi pasien, pengurangan risiko infeksi dan pengurangan risiko pasien jatuh. Jenis penelitian adalah penelitian kuantitatif yang dilanjutkan dengan metode kualitatif. Hasil penelitian menunjukkan bahwa sebagian besar pegawai sudah memiliki perilaku keselamatan pasien yang baik, dengan faktor usia dan sikap adalah yang paling mempengaruhi perilaku keselamatan pasien. Kurangnya sosialisasi akreditasi dan keselamatan pasien, monitoring yang lemah dan beberapa fasilitas yang kurang lengkap harus menjadi perhatian karena dinilai berpengaruh pada penerapan program keselamatan pasien di lapangan.
Recommended Citation
Fransisca, Martha and Darmawan, Ede Surya
(2018)
"Analysis of Factors Related to Employee Behavior in Implementing Patient Safety Program at Insan Permata Woman and Child Hospital Tangerang,"
Journal of Indonesian Health Policy and Administration: Vol. 3:
No.
1, Article 3.
DOI: 10.7454/ihpa.v3i1.2266
Available at:
https://scholarhub.ui.ac.id/ihpa/vol3/iss1/3