Abstract
Background: The global prevalence of preventable adverse events in healthcare is a significant problem, with approximately 42.7 million annual accidents resulting in 23 million DALYs lost. Safety culture plays a crucial role in mitigating or exacerbating these incidents within hospitals. Objectives: To identify the results of the assessment of patient safety culture and the characteristics associated with patient safety culture in public general hospitals in various countries. Methods: This study was conducted between April-July 2021 utilizing a literature review approach using study searches through PubMed, Scopus, ScienceDirect, Google Scholar, and Garuda databases, and it discovered 17 papers from 2011-2021 that used the Hospital Survey on Patient Safety Culture (HSOPSC) as an instrument to assess patient safety culture. Results: This study found that patient safety culture at public general hospitals remains low, and hospital staff perception of safety has to be improved. Discussions: “Teamwork in hospital units” receives the most favorable replies, while “non-punitive response to error” receives the least positive responses. The majority of the employees assessed patient safety in their work unit as “excellent/very good/acceptable” and reported no incidents in the previous year. Staff and hospital characteristics were also found to be related to patient safety culture.
Bahasa Abstract
Latar belakang: Insiden keselamatan dalam pelayanan kesehatan menjadi isu global yang penting. Sekitar 42,7 juta insiden terjadi setiap tahun, menyebabkan hilangnya 23 juta DALYs, dan sebanyak 83% insiden tersebut dapat dicegah. Budaya keselamatan di rumah sakit memainkan peran penting dalam meningkatkan atau mengurangi jumlah insiden keselamatan. Tujuan: Mengidentifikasi hasil penilaian dimensi budaya keselamatan pasien dan faktor-faktor yang berhubungan dengan budaya keselamatan pasien di rumah sakit umum milik pemerintah berbagai negara. Metode: Penelitian dilakukan pada April-Juli 2021 menggunakan metode literature review dengan penelusuran studi melalui database PubMed, Scopus, ScienceDirect, Google Cendekia, serta Garuda dan ditemukan 17 artikel dari tahun 2011-2021 yang menggunakan Hospital Survey on Patient Safety Culture (HSOPSC) sebagai instrumen penilaian budaya keselamatan pasien. Hasil: Dimensi budaya keselamatan dengan respons positif tertinggi adalah “teamwork within hospital units”, sedangkan “non-punitive response to error” memiliki respons positif terendah. Sebagian besar staf rumah sakit menilai tingkat keselamatan pasien “excellent/very good/acceptable” dan tidak melaporkan insiden sama sekali dalam satu tahun terakhir. Karakteristik staf serta karakteristik rumah sakit juga ditemukan memiliki hubungan dengan budaya keselamatan pasien. Kesimpulan: Penelitian ini menemukan bahwa budaya keselamatan pasien di rumah sakit umum milik pemerintah masih rendah dan persepsi staf rumah sakit terkait budaya keselamatan masih perlu ditingkatkan.
Recommended Citation
Fauziyyah, Rifa and Basabih, Masyitoh
(2023)
"PATIENT SAFETY CULTURE IN PUBLIC GENERAL HOSPITALS: LITERATURE REVIEW,"
Jurnal ARSI : Administrasi Rumah Sakit Indonesia: Vol. 9:
No.
2, Article 3.
DOI: 10.7454/arsi.v9i2.6937
Available at:
https://scholarhub.ui.ac.id/arsi/vol9/iss2/3
