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Abstract

Health services have entered an era of competition that requires hospitals to be able to provide superior services to attract consumers (patients). Hospitals need to implement an effective marketing system so that outreach targets and ultimately service utilization can be achieved by using integrated marketing communication techniques to coordinate and control various elements of the promotional mix. In this manuscript, the researcher analyzes the promotion of hospital services using a descriptive study method.

Bahasa Abstract

Layanan kesehatan telah memasuki era persaingan yang mengharuskan rumah sakit untuk dapat menyediakan layanan unggulan guna menarik konsumen (pasien). Rumah sakit perlu menerapkan sistem pemasaran yang efektif sehingga target penjangkauan dan pada akhirnya utilisasi pelayanan dapat tercapai dengan mengan menggunakan teknik komunikasi pemasaran terintegrasi untuk mengkoordinasikan dan mengendalikan berbagai elemen bauran promosi. Dalam manuskrip ini peneliti melakukan analisa promosi layanan rumah sakit dengan menggunakan metode studi deskriptif.

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