Improving Patient Safety and Hospital Service Quality Through Electronic Medical Record: A Systematic Review

Authors

Muhammad Firdaus, Postgraduate Program of Hospital Administration Studies (KARS) Department of Health Policy and Administration Faculty of Public Health, Universitas Indonesia, Depok, IndonesiaFollow

Abstract

To understand the Electronic medical records (EMR) role in improving patient safety and hospital’s service quality. Articles that included and assessed for the eligibility in this review was an article that show an effect of patient’ safety, and product quality in hospital in correlation on using EMR. The most important function of EMR implementation is to improve patient safety in hospital, in addition to reducing cost. EMR reduce excess cost of Hospital Acquired Condition (HAC) by 16%, reduce death due to HAC by 34%. Doctor and nurse’s belief that the quality of patient data is better when EMR are easier to use and suit with their dialy routine. EMR can improve patient safety, but its use require some skills in technology so it won’t turn to harm patients’ safety. The implementation EMR requires the ability of skilled human resources in using technologies, computer and programs

Bahasa Abstract

Untuk memahami peran rekam medis elektronik (EMR) dalam meningkatkan keselamatan pasien dan kualitas layanan rumah sakit, artikel-artikel yang dimasukkan dan dinilai kelayakannya dalam ulasan ini adalah artikel yang menunjukkan pengaruh terhadap keselamatan pasien dan kualitas produk di rumah sakit dalam hubungannya dengan penggunaan EMR. Fungsi terpenting dari penerapan EMR adalah untuk meningkatkan keselamatan pasien di rumah sakit, selain mengurangi biaya. EMR mengurangi biaya berlebih dari Kondisi yang Didapat di Rumah Sakit (Hospital Acquired Condition/HAC) sebesar 16%, dan mengurangi kematian akibat HAC sebesar 34%. Dokter dan perawat percaya bahwa kualitas data pasien lebih baik ketika EMR lebih mudah digunakan dan sesuai dengan rutinitas harian mereka. EMR dapat meningkatkan keselamatan pasien, tetapi penggunaannya memerlukan keterampilan dalam teknologi agar tidak membahayakan keselamatan pasien. Implementasi EMR membutuhkan kemampuan sumber daya manusia yang terampil dalam menggunakan teknologi, komputer, dan program.

Recommended Citation

Firdaus, Muhammad (2019) "Improving Patient Safety and Hospital Service Quality Through Electronic Medical Record: A Systematic Review," Jurnal ARSI (Administrasi Rumah Sakit Indonesia): Vol. 6: No. 1, Article 5.
DOI: 10.7454/arsi.v6i1.2880
Available at: https://scholarhub.ui.ac.id/arsi/vol6/iss1/5