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Abstract

The main challenge of the clinical laboratory unit in hospitals nowdays is making expenditures efficiency, especially human resources expenditures. On the other hand, patients and doctors normally request faster and more accurate laboratory checking results. The purpose of this study is to get proper number of medical laboratory technology experts needed based on workload in Santa Maria Pekanbaru Hospital Clinical Laboratory Unit. Research method applied is operational research with quantitative and qualitative analysis. Workload analysis was done toward the whole medical laboratory technology experts, which were 15 person, with the combination method of work sampling and daily log. The calculation of expert need was done with 3 methods: Ilyas, WISN, and the Full Time Equivalent Method. The study result is there are 18 medical laboratory technology experts needed according to Ilyas Method, 21 experts according to WISN Method, and 17 experts according to Full Time Equivalent Method. It is suggested to Santa Maria Pekanbaru Hospital to add 3 more medical laboratory technology experts.

Bahasa Abstract

Tantangan utama unit laboratorium klinik di rumah sakit saat ini adalah melakukan efisiensi biaya terutama biaya sumber daya manusia. Di sisi lain pasien dan dokter menginginkan hasil pemeriksaan laboratorium yang lebih cepat dan akurat. Penelitian ini bertujuan untuk mengetahui jumlah kebutuhan ahli teknologi laboratorium medik berdasarkan beban kerja di Unit Laboratorium Klinik Rumah Sakit Santa Maria Pekanbaru. Metode penelitian yang digunakan adalah operational research dengan analisis kuantitatif dan kualitatif. Analisis beban kerja dilakukan terhadap seluruh tenaga ahli teknologi laboratorium medik yang berjumlah 15 orang dengan metode kombinasi work sampling dan daily log. Perhitungan kebutuhan tenaga dilakukan dengan 3 metode yaitu Metode Ilyas, Metode WISN, dan Metode Full Time Equivalent. Hasil penelitian adalah dibutuhkan 18 orang tenaga ahli teknologi laboratorium medik menurut Metode Ilyas, 21 orang menurut Metode WISN, dan 17 orang menurut Metode Full Time Equivalent. Disarankan kepada Rumah Sakit Santa Maria Pekanbaru agar menambah 3 orang tenaga ahli teknologi laboratorium medik

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