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Abstract

The study aims to determine the factors associated with the effectiveness of nurse and patient communication atinpatient unit in Harapan Mulia Hospitallocated in Bekasi Regency.It is a quantitative study with cross-sectional design.Samples are the total population amounted to 30 nurses with 60 patients as respondentsconducted in March - May 2015. The results showed that 53.3% of patients perceived that nurses’s communication was effective, further analysis with logistic regression showed no significant relationship between the characters nurses, physical and mental fatigue, language, leadership and management support for hospitals, facilities and reward with the nurses and patients communication effectiveness.

Bahasa Abstract

Penelitian bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan efektivitas komunikasi perawat pasien di ruang rawat inap RS Harapan Mulia.Penelitian ini menggunakan pendekatan kuantitatif dengan rancangan crossectional yang dilakukan pada periode rawat Maret-Mei 2015 pada 60 pasien dan 30 perawat sebagai responden. Hasil penelitian menggambarkan 53,3% responden pasien menilai komunikasi perawat efektif, analisis lebih lanjut dengan regresi logistik menunjukkan tidak ada hubungan yang bermakna antara karakter perawat, kelelahan fisik dan mental, bahasa, dukungan pimpinan dan manajemen rumah sakit, fasilitas dan penghargaan dengan efektivitas komunikasi perawat dan pasien

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