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Abstract

This study discusses work stress and the factors that affect work stress among nurses in Emergency Room in RSUD Pasar Rebo 2014. National Institute for Occupational Safety and Health (NIOSH) categorizes the factors that influence work stress, which are as job stressor, non-work, individual, and support factors. This study is conducted among 24 emergency room nurses at RSUD Pasar Rebo. Descriptive observational cross-sectional method is used in this study. The results found that 45.8% of nurses experienced high stress. The largest proportions are found in individual factor (self-esteem) and support (supervisor support).This study recommend improvements on clearer job descriptions and accurate communication and training related to management efforts in managing work stress.

Bahasa Abstract

Penelitian ini mengkaji tentang stres kerja serta faktor yang mempengaruhi stres kerja pada perawat IGD (Instalasi Gawat Darurat) RSUD Pasar Rebo Tahun 2014. National Institute for Occupational Safety and Health (NIOSH) membagi faktor yang mempengaruhi stres kerja menjadi faktor kondisi pekerjaan, non pekerjaan, individu dan dukungan. Penelitian dilakukan pada 24 perawat IGD. Desain penelitian yang digunakan adalah desain deskriptif observasional dengan metode cross sectional. Pada penelitian ditemukan 45,8% perawat mengalami stres yang tinggi. Perbedaan proporsi terbesar ditemukan pada faktor individu (kepercayaan diri) dan dukungan (dukungan atasan). Hasil penelitian merekomendasikan perbaikan deskripsi kerja yang lebih jelas dan akurat serta pelatihan komunikasi terkait upaya manajemen dalam mengelola stres kerja.

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