•  
  •  
 

Abstract

The death rate due to elevators in the world at 1999-2009 was 263 people, caused by 57% falling, 18% being pinched, 17% falling by objects, and 9% other causes. One of the efforts to prevent accidents was to analyze psychosocial factors that caused work stress and at-risk behavior that can lead to work accidents. This study aimed to determine the relationship of psychosocial factors to work stress and the at-risk behavior of employees at PT. X is engaged in the elevator and escalator sector. This research method was a descriptive quantitative, cross-sectional study with 200 people. Psychosocial factors related to workload and work speed, job control, organizational function, interpersonal relationships, organizational roles, career development, home-work interface, psychological demands, participation or supervision, bullying and violence. There is a relationship between work stress and at-risk behavior. Behaviors that often arise when employees experience work stress are rushing at work decisions. The highest work stress complaints were related to physiological complaints, namely the consumption of headache relievers; behavioral complaints, namely interrupting and cutting other people's sentences; emotional complaints, namely refusal to go to work; Cognitive complaints are difficulty thinking clearly and concentrating. PT X should conduct a more comprehensive risk assessment, clarify career development, and recalculate the workload, effectiveness and efficiency to prevent negative impact on employees' work-life balance.

Keywords: Psychosocial Factors; Work-related Stress; At-Risk Behavior

References

Andriansyah, H., & Sahrah, A. (2014). Hubungan Bullying dengan Burnout pada Karyawan. Jurnal Psikologi Tabularasa, 9(2), 137-150.

Aujada, R., Saryadi, S., & Nugraha, H. (2015). Pengaruh Beban Kerja, Lingkungan Kerja dan Pengawasan terhadap Stres Kerja Karyawan PT. Daya Manunggal Salatiga Departemen Weaving AJL II. Jurnal Ilmu Administrasi Bisnis, 4(4), 1-10.

Boyar, S.L., Maertz, C.P., Mosley, D.C., & Carr, J.C. (2008). The Impact of Work/Family Demand on Work-Family Conflict. Journal of Managerial Psychology, 23(3), 215-235. https://doi.org/10.1108/02683940810861356

Cotton, D.H.G. (1990). Stress Management: An Integrated Approach to Therapy. New York: Brunner/Mazel.

Cox, T., Griffiths, A., & Rial-González, E. (2000). Research on Work-related Stress. Luxembourg: Office for Official Publications of the European Communities.

Davidson, M.J., & Cooper, C.L. (1981). A Model of Occupational Stress. Journal of Occupational Medicine, 23(8), 564-570.

Fitri, A.M. (2013). Analisis Faktor-Faktor yang Berhubungan dengan Stres Kerja pada Karyawan. Jurnal Kesehatan Masyarakat, 2(2), 1-9.

Gusrinarti, S. (2014). Analisis Faktor Bahaya Psikososial yang Berhubungan dengan Stres Kerja pada Guru SMA Negeri di Jakarta Barat Tahun 2013. Skripsi. Depok: Universitas Indonesia.

Hansen, Å.M., Hogh, A., Persson, R., Karlson, B., Garde, A.H., & Ørbæk, P. (2006). Bullying at Work, Health Outcomes, and Physiological Stress Response. Journal of Psychosomatic Research, 60(1), 63-72. https://doi.org/10.1016/j.jpsychores.2005.06.078

ILO. (1986). Psychosocial Factors at Work: Recognition and Control. Geneva: International Labour Office.

Jones, J.R., Hodgson, J.T., Clegg, T.A., & Elliott, R.C. (1998). Self Reported Work Related Illness. London: HSE Books.

Kasl, S.V., & Cobb, S. (1982). Variability of Stress Effects among Men Experiencing Job Loss. In Handbook of Stress: Theoretical and Clinical Aspects (pp. 445-465). New York: Free Press.

Leka, S., Griffiths, A., & Cox, T. (2003). Work Organization and Stress: Systematic Problem Approaches for Employers, Managers and Trade Union Representatives. Geneva: WHO Library Cataloguing-in-Publication Data.

Marshall, J. (1977). Job Pressures and Satisfactions at Managerial Levels. Unpublished PhD Thesis. Manchester: University of Manchester Institute of Science and Technology.

Munandar, A.S. (2001). Psikologi Industri dan Organisasi. Jakarta: UI Press.

Peeters, M.C.W., De Jonge, J., Janssen, P.P.M., & Van Der Linden, S. (2004). Work-Home Interference, Job Stressors, and Employee Health in a Longitudinal Perspective. International Journal of Stress Management, 11(4), 305-322. https://doi.org/10.1037/1072-5245.11.4.305

Ratnasari, A.A., & Prasetyo, A.R. (2018). Hubungan antara Persepsi Dukungan Organisasi dengan Stres Kerja. Jurnal Empati, 6(2), 70-76.

Tsuno, K., Inoue, A., Tabata, T., & Shimazu, A. (2009). Intragroup and Intergroup Conflict at Work, Psychological Distress and Work Engagement in a Sample of Employees in Japan. Industrial Health, 47(4), 347-356.

Bahasa Abstract

Angka kematian akibat lift di dunia pada 1999-2009 sebesar 263 orang yang disebabkan 57% terjatuh, 18% terjepit, 17% tertimpa benda, dan 9% penyebab lainnya. Salah satu upaya pencegahan kecelakaan dengan menganalisis faktor psikososial yang mengakibatkan stres kerja dan perilaku berisiko yang dapat menimbulkan kecelakaan kerja. Tujuan dari penelitian ini untuk mengetahui hubungan faktor psikososial terhadap stres kerja dan perilaku berisiko karyawan di PT X. Metode penelitian yaitu deskriptif kuantitatif, desain studi cross-sectional, dengan sampel 200 orang. Faktor psikososial yang berhubungan yaitu beban kerja dan kecepatan kerja, pengendalian, fungsi organisasi, hubungan interpersonal, peran organisasi, pengembangan karier, home-work interface, tuntutan psikologis, partisipasi atau pengawasan, perundungan dan kekerasan. Terdapat hubungan antara stres kerja dan perilaku berisiko. Perilaku yang sering muncul ketika karyawan mengalami stres kerja yaitu terburu-buru saat bekerja. Keluhan stres kerja paling tinggi terkait keluhan fisiologis yaitu konsumsi obat penghilang sakit kepala; keluhan perilaku yaitu menyela dan memotong kalimat orang lain; keluhan emosional yaitu enggan pergi kerja. PT X sebaiknya melakukan risk assesment lebih komprehensif, memperjelas pengembangan karier, perhitungan ulang terkait beban kerja, efektivitas dan efisiensi agar tidak berdampak buruk terhadap work-life balance karyawan.

Kata Kunci: Faktor Psikososial; Stres Kerja; Perilaku Berisiko

Download

Share

COinS