Jurnal Geografi Lingkungan Tropik (Journal of Geography of Tropical Environments)
Article Title
PASSENGERS’ DEVIANT BEHAVIOR MAPPING IN DURI TRAIN STATION
Abstract
Passengers’ deviant behavior occurs and cannot be separated from the lack of station facilities. The purpose of this paper is to analyze the Pattern of Commuter Line passengers’ behavior in the Duri Station. Passengers’ behavior is observed by using Place Centered Mapping method. This observation technique aims to understand how people utilize or accommodate their behavior at a particular time and location in the train station. This research model is divided into two stages. The first stage comprises observation and semi-structured interviews with passengers. The second stage examines passengers’ behavior based on location within the train station. Triangulation and spatial analysis are used in this study with several theoretical discussions about where, when and why passengers conduct deviant behavior. The results show passengers’ deviant behavior based on three components of station zone: the arrival zone, main facilities zone and platform zone. The main facilities and platform zones are more prone to passengers’ deviant behavior. The most common deviant behaviors are pickpocketing and verbal harassment, whereas the least is sitting on the platform floors. This deviant behavior occurs mainly because during the peak hours, the number of security guard security guards is inadequate compared to the number of passengers.
