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Abstract

The aviation business in the ASEAN region has shown significant growth during the last decade. With the enactment of ASEAN Open Skies, there is no doubt that intra-ASEAN flights will continue to increase rapidly with Indonesia and Thailand experiencing significant effects from such development. Considering current rapid market capitalization, there is an urgency to establish equilibrium between commercial and passengers’ rights. Flight delays, cancellations, and denied boarding, either on domestic or international flights, are the main airline passengers’ rights issues that are always relevant and must be kept up-to-date with recent developments. In the context of the so-called integrated ASEAN skies, the urgency to establish a uniform legal framework on passengers’ rights has become essential. Learning from the current international legal framework, namely the Warsaw Convention, the Montreal Convention, and EU Regulation No. 261/2004, they could present the source of best solution. Considering that the latter was established by another regional initiative, it could be a particularly valuable guide for ASEAN, even though the current integration level of the EU and ASEAN are quite different. Also of importance, the bomb threat hoax phenomenon within Indonesia and Thailand shall also be discussed. Passengers’ rights must also be protected against the implications of such irresponsible acts.

Bahasa Abstract

Bisnis penerbangan di ASEAN telah tumbuh secara signifikan dalam dekade terakhir ini. Tidak dapat dipungkiri bahwa dengan berlakunya ASEAN Open Skies, maka jumlah penerbangan intra-ASEAN akan semakin meningkat; dan tentunya Indonesia dan Thailand akan mengalami dampak signifikan dari perkembangan tersebut. Melihat gencarnya kapitalisasi pasar yang terjadi dalam bisnis penerbangan, muncul suatu urgensi untuk menemukan titik ekuilibrium antara perlindungan hak-hak penumpang pesawat terbang dengan kepentingan komersial. Keterlambatan atau pembatalan penerbangan, hingga penolakan untuk mengangkut penumpang dalam suatu rute penerbangan, baik pada rute domestik maupun internasional, merupakan isu-isu utama yang relevan terkait perihal hak-hak penumpang; dimana seharusnya ketentuannya selalu disesuaikan dengan perkembangan terkini. Dalam konteks semakin terintegrasinya langit ASEAN, maka semakin nyatalah urgensi akan dibentuknya kerangka hukum yang mampu melindungi hak-hak para penumpang pesawat terbang. Salah satu langkah terbaik yang dapat ditempuh adalah dengan mempelajari kerangka hukum internasional yang telah ada, antara lain Konvensi Warsawa, Konvensi Montreal, dan Regulasi Uni Eropa No. 261/2004. Mengingat regulasi yang terakhir ini dibentuk oleh suatu kerjasama regional, sudah seharusnya ASEAN dapat belajar banyak darinya; terlepas adanya perbedaan bentuk dan tingkat integrasi antara Uni Eropa dan ASEAN. Satu hal yang juga tidak kalah penting, tulisan ini juga membahas mengenai fenomena maraknya bercanda bom di Indonesia dan Thailand. Hak-hak penumpang juga harus dilindungi dari dampak tindakan yang tidak bertanggungjawab ini.

References

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