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Abstract

Rework in a construction project is an unplanned and unwanted activity that requires an action to repeat part or all the work to meet project standards or requirements and, in its implementation, causes increased work, time, and costs. Based on previous studies that discuss the factors that cause rework, poor communication management or coordination between stakeholders is one of the causes of rework. Therefore, a literature study was conducted to identify project communication management risks that allow rework to occur and resulted in 54 communication management risk factors. Furthermore, the results of the literature study were validated by experts who have more than 10 years of experience in the construction field. As a result of the validation, there were 48 communication management risk factors that could cause rework.

Bahasa Abstract

Pengerjaan ulang (rework) dalam proyek konstruksi adalah suatu kegiatan yang tidak direncanakan dan tidak diinginkan sehingga diperlukan suatu tindakan mengulang sebagian atau seluruh pekerjaan sebagai upaya untuk memenuhi standar atau persyaratan proyek dan dalam pelaksanaannya menyebabkan bertambahnya pekerjaan, waktu, serta biaya. Berdasarkan penelitian-penelitian terdahulu yang membahas mengenai faktor penyebab terjadinya pengerjaan ulang, manajemen komunikasi atau koordinasi yang buruk antar stakeholder merupakan salah satu penyebab pengerjaan ulang (rework). Oleh karena itu, dilakukan literatur studi mengidentifikasi risiko manajemen komunikasi proyek yang memungkinkan terjadinya pengerjaan ulang (rework) dan menghasilkan 54 faktor risiko manajemen komunikasi. Selanjutnya, hasil dari literatur studi tersebut dilakukan validasi oleh pakar yang memiliki pengalaman dalam bidang konstruksi lebih dari 10 tahun. Hasil dari validasi tersebut, terdapat 48 faktor risiko manajemen komunikasi yang dapat menyebabkan pengerjaan ulang (rework).

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