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Abstract

The provision of public transport is of utmost importance in effectively addressing the needs of women residing in developing nations. Nevertheless, it has been noted that the issue of gender-sensitive public transport lacks substantial consideration in the majority of developing nations worldwide. Universal designs are recognised internationally for their rational and economically efficient characteristics, as they accommodate the needs and preferences of not only women but also other individuals who require or desire access to public transportation. Within the realm of public transport, a controversial topic has emerged regarding the introduction of specialised or unique services. The present debate has drawn attention to a number of potential negative effects, such as gender-related stereotypes, insufficient service delivery during times of peak demand, and higher expenses as a result of the requirement for facilities and services that are gender-specific. The primary objective of this study is to investigate the viewpoints of female residents living in Jakarta, Indonesia regarding the reliability of public transport and the quality of its services. In conclusion, our research findings suggest that women living in Jakarta demonstrate an ability to adjust to the available infrastructure, regardless of their social standing and economic conditions, even in cases where these facilities are not specifically designed for women. Nevertheless, it is imperative to acknowledge that services tailored explicitly to address the distinct requirements of women are not only well-received but also enhance their mobility when compared to services that do not integrate these provisions.

Bahasa Abstract

Penyediaan transportasi umum sangat penting dalam memenuhi kebutuhan perempuan yang tinggal di negara-negara berkembang secara efektif. Namun demikian, isu transportasi umum yang sensitif gender masih kurang mendapat perhatian besar di sebagian besar negara berkembang di seluruh dunia. Desain universal diakui secara internasional karena karakteristiknya yang rasional dan efisien secara ekonomi, karena tidak hanya mengakomodasi kebutuhan dan preferensi perempuan tetapi juga individu lain yang membutuhkan atau menginginkan akses terhadap transportasi umum. Dalam bidang transportasi umum, muncul topik kontroversial mengenai pengenalan layanan khusus atau unik. Perdebatan yang terjadi saat ini telah menarik perhatian pada sejumlah potensi dampak negatif, seperti stereotip terkait gender, penyediaan layanan yang tidak memadai pada saat permintaan puncak, dan biaya yang lebih tinggi sebagai akibat dari kebutuhan akan fasilitas dan layanan yang spesifik gender. Tujuan utama dari penelitian ini adalah untuk mengetahui pandangan perempuan yang tinggal di Jakarta, Indonesia mengenai keandalan transportasi umum dan kualitas layanannya. Kesimpulannya, temuan penelitian kami menunjukkan bahwa perempuan yang tinggal di Jakarta menunjukkan kemampuan untuk menyesuaikan diri dengan infrastruktur yang tersedia, terlepas dari status sosial dan kondisi ekonomi mereka, bahkan ketika fasilitas tersebut tidak dirancang khusus untuk perempuan. Namun demikian, penting untuk mengakui bahwa layanan yang dirancang secara eksplisit untuk memenuhi berbagai kebutuhan perempuan tidak hanya diterima dengan baik tetapi juga meningkatkan mobilitas mereka jika dibandingkan dengan layanan yang tidak mengintegrasikan ketentuan-ketentuan tersebut.

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